Frequently Asked Questions

How soon should I enquire about a nursery place?

We would advise to get in touch as soon as possible. Many of our rooms operate waiting lists therefore we advise to put your child’s name down as early as you can. However, we will always do our upmost to help secure your place. The best thing to do is get in touch with our friendly team who will be more than happy to help.

What are your opening hours?

Opening and closing times will be specific to each nursery. You can ask the Nursery Manager at your chosen setting or look at our nursery webpages to find out when your nursery operates. Please note Giant Leap Childcare and Learning Centre is open 51 weeks and only closed between Christmas and New Year as well as Bank/public holidays. Go Outdoors Nature Play & Learning Centre and Knight Hill Day Nursery offer term-time only places.

Do I need to book a personal tour to look around?

Our personal tours have been especially designed to enable you to get a feel for the nursery and chat with our staff team. During your tour, our nursery team will be on hand to answer any questions and to discuss your child’s individual care requirements. We want you and your child to feel comfortable right from the start. To book a viewing please click here.

What help can I get with childcare costs?

The Government offers a variety of ways to support childcare costs and they have a website that allows you to see what might work best for your family it is called Best Start in Life. If you would like more information please do not hesitate to contact us.

I am quite anxious about the prospect of using a nursery. Do you have any advice?

It is completely natural to feel anxious, whether it is your first baby or your fourth – the worry doesn’t go away! We completely understand and are here to support you. Many of our teams are parents themselves and have first-hand experience of how scary the thought of leaving your child in a nursery can be. To help alleviate some of the worry we offer settling-in sessions for as long as you and your child needs. We can also put you in touch with other parents who have already been through the process to give you first-hand, honest advice and support. Our teams are here on hand to discuss any worries or concerns and will work with you and your child for as long as you both need to feel comfortable, settled and secure.

What if I have Questions?

We love to answer your questions! Our friendly teams are on hand to support you every step of the way, please ask as many questions as you have at any point of your nursery search. You can email us at info@giantleapchildcare.co.uk or call 01282 425893.

COME AND LOOK AROUND OUR NURSERIES

info@giantleapchildcare.co.uk
01282 425893