Cookie Policy


Cookies are used on our website in various ways, but their main function is to identify the computer or device that you’re using when you visit our website (although they can’t identify you personally). This enables us to provide you with a better, customised, experience when you are using our website. Please note that by continuing to browse this site you are agreeing to our use of cookies.


What are cookies?


A cookie is a small data text file of letters and numbers that is placed on the browser of your computer, tablet or mobile device. Cookies will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number. This information is then sent back to our systems and recorded as you move around our site. Cookies are unique to the browser that you are using, so if you use both a mobile and computer to access our site, different data will be collected for each.


There are two types of cookies used on our sites: session cookies and persistent cookies. Session cookies are temporary cookies that remain in the cookie file of your browser until you leave the site, and persistent cookies remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).


What types of cookies do we use?


The following are the types of cookies that our website uses:


Technical cookies: These are required for the operation of our website. They include, for example, cookies that enable you to carry out searches, log into secure areas of our website and make payments.


Analytical/performance cookies: These allow us to gain an insight into how visitors use our website, so we can improve it. We are able to count the number of visitors and review which pages they visit. We also use these cookies to monitor which marketing activities are generating traffic to our website. One of the analytics tools that our website uses is Google Analytics, to learn more about Google Analytics, you can visit Google Privacy Terms.


Functionality Cookies: These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences (for example, your choice of language or the destination that you last searched for).


Targeting/Third Party cookies: These cookies may be used by us, social networking sites, other third-party suppliers and/or advertisers to record your visits to our website and enable interaction with you once you have left our website. The information obtained is used to personalise any adverts that you see for our products, whether they appear on our website or on third party websites.


How do we use cookies?


We use these cookies in the following ways:


Bookings: When you book through our website, we need to use cookies to keep track of what you’re booking and the information that you have entered as you move through each stage of the booking process.


Searches and preferences: Cookies enable our search panel to remember any information you have inputted, so if you come back to have another look for a similar holiday on the same device, you won’t have to fill everything in again. If you select a holiday but then leave our website and come back later to book, we will have stored the holiday using cookies so you shouldn’t have to search for it again. Similarly if you save any deals into our online scrapbook, they will be waiting for you if you want to have another look.


Improving your experience: We also use cookies to collect information which we can analyse to determine how our customers use our website and what they want from our website. We can then use this data to ensure that we are providing you with the service that you want in the most accessible way that we can.


Marketing: If you receive our marketing messages, including emails, it is likely that we will link the information that we obtain through cookies with your email registration details, so we can tailor the information we send to you, unless you tell us not to. Remember that you can opt-out in every email we send to you – please see our Privacy Policy for more information.


How can you manage cookies?


If you would like to learn more about cookies and how to manage and delete them, you can visit the Your Online Choices website here. Here, you should be able to control which cookies you accept and reject or you can ask to be notified when a cookie is set.


Please note that if you choose not to accept certain technical or functional cookies, you may not be able to book using our site or use all of its features. We may change this cookie statement at some point in the future, so check back to ensure you are up to date. If you have any questions or comments about this cookie statement, don’t hesitate to contact us at


This page was updated on 16 March 2023

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